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Staff Verification

Staff Verification

Getting Started

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Setup

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Setup - Staff Verification

The Staff Verification feature helps prevent hacked staff accounts from damaging your server and/or limiting your actions. You can easily configure through our dashboard, and with the help of our documentation, you can understand every feature and how to set it up properly.
  • Acess: https://defender.gamersafer.systems/en/config/staff
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Frequently Asked Questions
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Why use Staff Verification?

Prevent staff hacking & protect your server

Implementing robust staff verification measures protects your server from being damaged by hacked or compromised accounts, preserving the integrity and security of your community.

Securely give and block staff permissions

Staff verification allows you to securely manage permissions, ensuring that only authorized personnel can perform specific actions within the server. This helps maintain control and security.

Authenticate Staff to Avoid Working with Fakes

By verifying the identity of staff members, you ensure that you are working with genuine individuals, not fake accounts or impostors.
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How to explain to my staffs to use?

Before they are staff, they are members who deeply care about the community. They are the first to understand its problems and challenges, so they need to grasp the importance of verification to protect the community they love.

  1. Highlight the Benefits:
    • Explain how staff verification protects the community by preventing fake accounts, safeguarding against hacked accounts, and adding an extra layer of security. Emphasize that no user or staff data will be exposed under any circumstances. The data is protected by a top-tier cybersecurity company trusted by the world's leading organizations.
  2. Demonstrate the Verification Process:
    • Show how easy it is to create a GamerSafer account and complete the authentication process. Show this page.
  3. Offer Support:
    • Encourage them to reach out to the company directly if they have any questions or concerns. Assure them that support is always available to help with any inquiries or clarifications.

By communicating these points clearly and providing the necessary support, you can help your staff understand and embrace the verification process, ensuring a safer and more secure community.

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Best practices for using Staff Verification

Free Plans:

Due to the limitation of 5 people and 1 role, use the highest role in the community (administration) for verification and set the shortest verification time (168 hours). This will significantly help protect the accounts at the top of the hierarchy.

Premium Plans:

Register all staff roles, regardless of whether they have high-risk permissions or not. It is essential to maintain the image of your community as a trustworthy and safe place for your members. This includes protecting internal staff content, ensuring secure communication with members, and avoiding working with banned or fake staff members.

  • Daily Verification for High-Risk Roles: Strongly recommend applying daily verification for all staff in high-risk roles.
  • Verification for All Staff Roles: Even for non-high-risk roles, conduct verification to prevent potential issues in the future. Prevention is key to maintaining a safe community and avoiding headaches down the road.

By following these best practices, you can enhance the security and integrity of your community, ensuring a trustworthy and protected environment for all members.

Staff verification

1. Staff Authentication

The Staff Verification feature helps prevent hacked staff accounts from damaging your server and/or limiting your actions. By using facial biometrics for verification, you ensure that only authorized staff members can access administrative functions.
  1. You can select the roles that need to be authenticated by GamerSafer verification. Available roles will be displayed in the section, and you can choose which roles need to be verified. If the roles are not appearing, place the bot's role in the server above the roles you want to manage.
  2. Once a role is selected, it will appear in the “Staff Role(s) active”. This section allows you to configure the verification settings for the selected roles.
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Remember to place the GS Defender role above any roles it needs to assign, and refresh the page to see the new roles!

2. Staff Role(s) active

This section allows you to configure the verification settings for the selected roles, such as expiration time and adding or removing staff members.
  1. After selecting the role, click on the gear icon to configure the verification settings for that role. Here is the explained configuration list:
    • Enable Staff Role Expiration: Check this option to require regular re-verification for staff members.
    • Set Verification Frequency: Specify the frequency in hours at which staff members need to verify themselves. For example, setting this to 24 hours means staff members need to verify every 24 hours.
    • Add Staff Members: You can add specific staff members to this role by searching and selecting their usernames.
    • Remove Staff Members: You can remove specific staff members from this role by clicking the "X" on the right side of their name.
  2. Click “Save changes” to save the settings. Now these roles can verify.
  3. Verify by following these steps to see how to complete the verification process.

3. Age confidence

The Age Confidence feature allows you to set the security and trust level of the bot based on the user's declared age. This feature ensures that your community can manage access and permissions based on the perceived age of users, adding an additional layer of security and control.

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Security and Trust levels
  • High: The user's declared age as an adult is confirmed by all algorithms. This level ensures the highest confidence that the user is indeed an adult based on multiple verification checks.
  • Medium (Recommended): At least one algorithm perceives the user's declared age as an adult. This level provides a balanced approach, offering reasonable confidence in the user's age while maintaining flexibility.
  • Low: The algorithms do not confirm the user's declared age as an adult. At this level, the server relies solely on the user's self-declaration.

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On this page

  • Setup - Staff Verification
  • Staff verification
  • 1. Staff Authentication
  • 2. Staff Role(s) active
  • 3. Age confidence