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Voice Moderation

Voice Moderation

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Setup - Voice Moderation

Voice moderation allows recording and reviewing reports of inappropriate behavior in voice channels. This guide will help you properly configure the recording and channel options to facilitate moderation.

⚠️ Use Voice Moderation responsibly by setting clear community guidelines and ensuring that all members are aware of the reporting and recording policies.

  • Acess: https://defender.gamersafer.systems/en/config/voice-moderation
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Frequently Asked Questions
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Why use Voice Moderation?

Voice Moderation helps maintain a safe and respectful environment by allowing moderators to record and review reported conversations, ensuring adherence to community guidelines. Even if a recording is not captured or the user stops speaking, the presence of moderation can help calm situations, similar to how a teacher's presence quiets a classroom.

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Why isn't the bot joining the call to record?
  • The user must be unmuted.
  • The user must be in a voice channel.
  • The bot must have the necessary permissions.
  • The channel needs to be configured with permissions on the dashboard to allow the bot to join.
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Best practices for using Voice Moderation

Use Voice Moderation responsibly by setting clear community guidelines and ensuring that all members are aware of the reporting and recording policies. Regularly review recordings and take appropriate action to maintain a positive community atmosphere.

Voice Moderation

1. Record Duration

  • Enable Recording: Ensure that the recording option is activated.
  • Set Duration: Select the recording duration after a report is made. Choose from various durations, such as 10 seconds to 3 minutes, depending on your team's needs.
    • Free Plan: Up to 30 seconds of recording per report.
    • Basic Plan: Up to 1 minute of recording per report.
    • Premium Plan: Up to 3 minutes of recording per report.

2. Channel Configuration

  • Allow Recording in Specific Channels: Define which voice channels are permitted for recording. This can be done by clicking on "Channel List" and selecting the desired channels.
    • Free Plan: Can monitor up to 2 channels.
    • Basic Plan: Can monitor up to 5 channels.
    • Premium Plan: Unlimited channel monitoring.
  • Recording Receiving Channel: Choose the channel where recordings will be sent for review. Select the appropriate channel for easy access by the moderation team.

3. Auto Moderation and Transcription

  • When available, this option allows the system to automatically transcribe the recorded audio and apply penalties based on the spoken content.

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Moderation

On this page

  • Setup - Voice Moderation
  • Voice Moderation
  • 1. Record Duration
  • 2. Channel Configuration
  • 3. Auto Moderation and Transcription