Voice Moderation

Voice Moderation

Setup - Voice Moderation

Voice moderation allows recording and reviewing reports of inappropriate behavior in voice channels. This guide will help you properly configure the recording and channel options to facilitate moderation.

⚠️ Use Voice Moderation responsibly by setting clear community guidelines and ensuring that all members are aware of the reporting and recording policies.

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Frequently Asked Questions
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Why use Voice Moderation?
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Why isn't the bot joining the call to record?
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Best practices for using Voice Moderation

Voice Moderation

1. Record Duration

  • Enable Recording: Ensure that the recording option is activated.
  • Set Duration: Select the recording duration after a report is made. Choose from various durations, such as 10 seconds to 3 minutes, depending on your team's needs.
    • Free Plan: Up to 30 seconds of recording per report.
    • Basic Plan: Up to 1 minute of recording per report.
    • Premium Plan: Up to 3 minutes of recording per report.

2. Channel Configuration

  • Allow Recording in Specific Channels: Define which voice channels are permitted for recording. This can be done by clicking on "Channel List" and selecting the desired channels.
    • Free Plan: Can monitor up to 2 channels.
    • Basic Plan: Can monitor up to 5 channels.
    • Premium Plan: Unlimited channel monitoring.
  • Recording Receiving Channel: Choose the channel where recordings will be sent for review. Select the appropriate channel for easy access by the moderation team.

3. Auto Moderation and Transcription

  • When available, this option allows the system to automatically transcribe the recorded audio and apply penalties based on the spoken content.

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Moderation